Return Policy

Instruments and Amplifiers

Mail order: instruments shipped out have a 48 hour, full refund, return policy. See Instrument Mail Order for details.

Store purchases

Instruments: customers have 4 days to return an instrument for a full refund. The instrument must be in new condition without the warranty being filed and customer must have the receipt. Modifications to the instrument, like a pickup installation, void the refund.

Accessories: customers have 4 days to return any accessory. Customers must have the receipt and the product must have its original packaging and be in new condition.

Books and DVDs: there are no refunds. Our staff is always available to help out and be sure you are getting exactly what you want.

Harmonicas

Washington State health regulations prohibit the return of harmonicas. We do have a tester available in store and will test every harmonica prior to shipping and make sure it is in perfect working order.

Music School

Workshops: Refundable up to the date of the workshop.
Classes: Full refund before the start of class. Pro-rated refund available after first class only. No refunds after second class.

Contact Music School Director for questions 206-634-1662.